Our Services
Professional roadside assistance services throughout Austria — towing, tyre changes, battery jump-starts, fuel delivery, and lockout support available 24/7.
Emergency Towing
Professional emergency towing service delivered by our certified team across Austria. Request this service.
Tyre Change
Professional tyre change service delivered by our certified team across Austria. Request this service.
Battery Jump-Start
Professional battery jump-start service delivered by our certified team across Austria. Request this service.
Fuel Delivery
Professional fuel delivery service delivered by our certified team across Austria. Request this service.
Lockout Service
Professional lockout service service delivered by our certified team across Austria. Request this service.
Accident Recovery
Professional accident recovery service delivered by our certified team across Austria. Request this service.
Included / Not Included
| Item | Status |
|---|---|
| Emergency towing up to 50 km | ✓ |
| On-site tyre change | ✓ |
| Battery jump-start | ✓ |
| Fuel delivery (up to 5 L) | ✓ |
| Lockout assistance | ✓ |
| Accident scene management | ✓ |
| Motorway incident support | ✓ |
| Winching from ditch | ✓ |
| Towing beyond 50 km | Extra charge |
| Spare parts supply | — |
| Vehicle storage | — |
| Insurance claims filing | — |
Assessment Factors
| Factor | Detail |
|---|---|
| Response time | Target ≤30 min in urban areas |
| Coverage area | All Austrian federal states |
| Vehicle types | Cars, vans, motorcycles |
| Operating hours | 24 hours, 7 days a week |
| Technician certification | ÖAMTC-standard trained |
| Equipment quality | Modern tow trucks and tools |
| Communication | English & German dispatch |
| Payment methods | Card, cash, invoice |
| Insurance compatibility | Works with major AT insurers |
| Environmental compliance | Fluid spill containment |
Boundaries & Exclusions
- Services outside the Republic of Austria
- Vehicles over 3.5 t GVW without prior arrangement
- Recovery from private property without owner consent
- Mechanical repairs requiring workshop equipment
- Incidents caused by racing or off-road driving
- Vehicles declared total losses by an insurer
- Requests made under fraudulent circumstances
- Services during declared national emergencies unless pre-agreed